The Associate Director, Client Strategy is a senior strategic contributor at Trend Social, responsible for elevating strategy across select flagship clients and serving as a thought partner to Account Supervisors and broader account teams. Rather than owning accounts end-to-end, this role is designed for a seasoned influencer marketer and strategist who brings deep expertise across influencer, content, and social strategy and understands how those disciplines increasingly work together to drive growth in the creator economy. Alongside client work, this person will play a meaningful role in new business, partnering directly with the VP and assigned team members on pitches, proposals, and growth efforts that expand what Trend Social can win and retain.

This person should be on the pulse of where the industry is headed, with a strong grasp of emerging platforms, creator-led innovation, social behaviors, and how influencers have evolved from a channel into a broader business driver.

The ideal candidate brings strong agency experience, a modern understanding of the influencer and social ecosystem, and the confidence to shape senior-level strategy while helping raise the quality of thinking, innovation, and work across the team.

RESPONSIBILITIES:

• Strategic Leadership: Lead strategy development across select clients and campaigns. Partner with Account Supervisors to strengthen briefs, programs, and recommendations. Bring a cross-channel perspective that connects influencer, content, paid, and PR into cohesive, outcome-driven programs.
• New Business: Partner directly with the VP and assigned team members to support new business pitches from brief intake through final presentation. Contribute to the strategic narrative and program architecture for RFP responses and proactive proposals. Bring forward-thinking program concepts and a sharp strategic POV that helps position Trend Social as a best-in-class partner.
• Client Strategy: Serve as a senior strategic voice on key client relationships, supporting annual planning, program development, and executive-level recommendations. Lead high-stakes presentations and planning sessions with authority. Build a deep understanding of each client's business, category, and competitive landscape to proactively surface opportunities. Guide clients toward more integrated, modern approaches to influencer and social marketing. Act as a trusted senior partner to both clients and Account Supervisors in navigating complex strategic decisions.
• Program Development: Translate client objectives into integrated influencer and social strategies with clear, measurable outcomes. Identify whitespace opportunities for growth, expanded scope, or new service integration within existing client businesses. Advise on how to evolve programs over time to maximize long-term impact.
• Team Collaboration: Act as a thought partner to Account Supervisors and junior team members. Provide strategic guidance and feedback without a direct management mandate. Contribute to a culture of strong, consistent strategic thinking across the organization.
• Agency Development: Contribute to Trend Social's POVs, frameworks, and thought leadership. Help evolve how we approach influencer and social strategy as the agency scales.

QUALIFICATIONS/CHARACTERISTICS:

• 8-10+ years of experience in social, influencer, or integrated marketing
• Agency experience strongly preferred
• Proven ability to develop and present strategic marketing programs at a senior level
• Deep understanding of influencer marketing and the broader social and creator ecosystem
• Confident, clear communicator with experience in senior client-facing roles
• Ability to balance high-level strategic thinking with hands-on execution
• Collaborative mindset with a genuine investment in elevating team performance
• Demonstrated experience supporting new business strategy, pitch development, and competitive RFP responses
• Track record of developing winning strategic narratives for competitive pitches

This individual is extremely organized, detail-oriented, a strong communicator, able to manage multiple clients at once, and likes working in a fast-paced, entrepreneurial atmosphere.

Responsibilities: 

• Supports Talent Manager(s) in executing successful collaborations for our clients
• Coordinates influencer campaigns between brands and influencers, including tracking project orders, managing post dates, communicating campaign briefs, gathering analytics, submitting content for approval, and confirming accurate and active links and coupon codes
• Responsible for communicating in a timely and effective manner to both influencers and brands
• Works effectively with influencers to resolve any posting or content issues that may arise. Must be able to think outside of the box on creative solutions
• Responsible for making sure the influencer has all correct information to create and develop content deliverables in a timely manner
• Build and maintain healthy influencer relationships
• Build and maintain healthy relationships with brand and agency partners
• Ensures all accuracy in Asana and keeps track of campaign statuses
• Plays a key role in executing influencer marketing campaigns
• Keep abreast of emerging trends, technologies, and influencers 
• A team player who displays a positive, professional attitude and works well with others to ensure team goals are achieved

Requirements:

• A passion for and strong knowledge of social media platforms
• Expert attention to detail and strong communication, presentation, and problem solving skills
• Self-starter with strong drive to not only succeed personally but have the drive to grow and develop client businesses
• Relationship-driven with ability to work with a multitude of personalities and work styles
• Adaptable to sudden changes in schedules and trends and an ever-changing industry
• Bachelor’s degree in Business, Communications, Marketing, PR, or a related field preferred

This individual is extremely organized, detail-oriented, a strong communicator, able to manage multiple clients at once, and likes working in a fast-paced, entrepreneurial atmosphere.

Responsibilities: 

• Supports Talent Manager(s) in executing successful collaborations for our clients
• Coordinates influencer campaigns between brands and influencers, including tracking project orders, managing post dates, communicating campaign briefs, gathering analytics, submitting content for approval, and confirming accurate and active links and coupon codes
• Responsible for communicating in a timely and effective manner to both influencers and brands
• Works effectively with influencers to resolve any posting or content issues that may arise. Must be able to think outside of the box on creative solutions
• Responsible for making sure the influencer has all correct information to create and develop content deliverables in a timely manner
• Build and maintain healthy influencer relationships
• Build and maintain healthy relationships with brand and agency partners
• Ensures all accuracy in Asana and keeps track of campaign statuses
• Plays a key role in executing influencer marketing campaigns
• Keep abreast of emerging trends, technologies, and influencers 
• A team player who displays a positive, professional attitude and works well with others to ensure team goals are achieved

Requirements:

• A passion for and strong knowledge of social media platforms
• Expert attention to detail and strong communication, presentation, and problem solving skills
• Self-starter with strong drive to not only succeed personally but have the drive to grow and develop client businesses
• Relationship-driven with ability to work with a multitude of personalities and work styles
• Adaptable to sudden changes in schedules and trends and an ever-changing industry
• Bachelor’s degree in Business, Communications, Marketing, PR, or a related field preferred

In this role, you are responsible for all influencer campaigns from start to finish, including but not limited to securing campaigns, ensuring content is created and deliverables are met, and ensuring timely payment to influencers. You will assist in day-to-day strategy and influencer campaign execution, and are responsible for all communication between brands and the influencer.

A successful Talent Manager has experience in contract negotiations, project management, and building relationships. 

Responsibilities:

• Build and maintain healthy relationships with influencers and brands on behalf of Trend Management.
• Communicate daily with talent in regards to (including but not limited to) open offers, strategy, reporting and earnings, and current campaign maintenance.
• Responsible for communicating in a timely and effective manner to both influencers and brands.
• Play a key role in developing and executing influencer marketing campaigns.
• Project management: manage influencer campaigns from start to finish, including negotiating rates, developing and/or reviewing and signing contracts, tracking product orders, managing post dates, communicating campaign briefs, gathering analytics.
• Ensure accuracy of all records in Asana to maintain ease of campaign fulfillment and invoicing.
• Work effectively with brands to resolve any content or contract issues that may arise.
• Responsible for ensuring the influencer has all the correct information in order to create and post content deliverables in a timely manner.
• Keep abreast of emerging trends, technologies and influencers.
• A team player who displays a positive, professional attitude and works well with others to ensure team goals are achieved.
• Willingness to be flexible and take on other responsibilities and opportunities as they arise, understanding that the business is ever-changing.

Requirements:

We're looking for candidates who are extremely organized, proactive, detail-oriented, have strong communication skills, and have the ability to manage multiple clients at once. The right candidate for this role is not looking for a standard 9-5 and is able to think outside of the box to come up with innovative pitches and solve problems creatively.

• 1+ years of experience in negotiating and reviewing contracts
• 2+ years of experience in client services/customer facing role
• 2+ years of experience in adjacent industries such as PR, Media Buying, Social Media, Retail, Artist Management, etc.
• A passion for and strong knowledge of social media platforms and influencer marketing
• Expert attention to detail and strong communication, presentation and problem solving skills
• Self-starter with strong drive to not only succeed personally but have the drive to grow and develop client businesses
• Relationship driven with ability to work with a multitude of personalities and work styles
• Adaptable to sudden changes in schedules and trends and an ever changing industry
• Bachelor’s degree in Marketing or a related field

We are seeking a highly capable and hands-on Accounting Lead to oversee day-to-day accounting operations, support the accounting team, and help build scalable processes as the company continues to grow.  

We’re looking for someone who is comfortable rolling up their sleeves, solving problems in real time, and helping create structure in a fast-moving environment.  

As the Accounting Lead, you’ll partner with leadership to ensure smooth operations, improve workflows, and support the development of the team.  

Accounting Operations & Team Support 

• Oversee day-to-day accounting operations across the team, including general ledger activity, reconciliations, and month-end close processes  
• Review work and help ensure accounting deliverables are completed accurately and on time  
• Serve as a resource for troubleshooting issues, answering questions, and supporting the team through day-to-day challenges  
• Step into operational accounting work as needed to support the team, manage workload fluctuations and help move priorities forward  
• Help maintain organized and reliable financial data and reporting processes 
• Identify workflow gaps or inefficiencies and help implement process improvements 
• Provide coaching, guidance, and support to team members as they continue to develop 
• Serve as a key point of contact for cross-functional accounting questions and coordination  

Process Improvement & Scaling 

• Balance immediate operational needs with longer-term process improvements 
• Identify opportunities to improve workflows, organization, and efficiency across the accounting function 
• Help strengthen processes, documentation, and internal controls as the business grows 
• Support cleanup initiatives and help create scalable systems and best practices 

Financial Partnership & Support 

• Partner with leadership on monthly reporting and variance analysis 
• Support budgeting and forecasting processes 
• Help provide clear and actionable financial information to support decision-making 

What We’re Looking For 

• 5–8+ years of accounting experience 
• Experience leading, mentoring, or acting as a day-to-day resource for an accounting team 
• Strong technical accounting foundation, including month-end close, reconciliations, and financial reporting
• Someone who is highly hands-on and comfortable operating both strategically and in the details 
• Experience improving or building accounting processes in a growing or evolving environment 
• Ability to operate with flexibility, prioritize effectively, and create structure in ambiguity
• Strong problem-solving skills and attention to detail
• Clear communicator who works well cross-functionally and collaborates effectively across teams